Élite & Direct Access

Preferential telephone line and direct number of technician available to solve growing problems always and unfiltered.

Guaranteed & Total Availability Technical support 24/7 done by qualified technicians specifically on the customer systems. Email Dedicated technical support email.

Backup

Preservation of applications backup at Autoware a further guarantee to always have available a copy of updated software.

Reports

Monthly reports of calls and interventions made, organized into custom categories, so as to constitute a file of problem easily to be analyzed and can to provide important information to support maintenance.

On-site day

Two on-site days a year available for consulting, analysis, training or technical support activities.