Autoware goal is to provide advanced solutions for production management, for the control and for the supervision of plants and processes. With the experience of its qualified technical organization, has always had, and wants to maintain in its corporate culture, and appreciated the healthy ambition to stand alongside the customer as its strategic partner, fully cooperative and building relationships that will last over time.

Contrary to most integrators, who are concentrated on the sale of hardware or software for the solution to a specific problem, Autoware attempts to make the customers’ needs its own, and to propose the best solutions, which guarantee:

• The value of the realization
• An immediate return on the investment made (ROI)
• Application of the best technological standards
• The possibility to scale and update the solution continuously
• The guarantee of long-term support

Value

Technology can be exciting, but in the real world, elegant technical solutions that demonstrate the ability of the engineers are worth nothing if they don’t bring concrete business results to the company, to the managers and the people who use them. Autoware consists of a group of people who are more business-oriented, than towards technology conceived in this manner. In each project, Autoware takes action on behalf of our customers, identifying the most effective approaches and solutions to achieve the objectives.

"Our results are measured through increased productivity, quality and competitiveness of our customers in the market: the success of our customers is our success!"

Return on investment

Autoware, counting on its technological and business competence, ensures that the investments made are congruous with the short and long term objectives. When a customer evaluates the cost of a new installation and of its life cycle, the performance and value added of a project, he elects Autoware as a partner to develop new solutions. Most of our work is generated by the satisfaction of our customers, who are testimonials of the results obtained.

Standard

Autoware’s standards ensure the results obtained by the projects, making maintenance simpler and the development of the solutions realized, guaranteeing more flexible productive systems. But what is more meaningful for the customer is that the adoption of standard technologies should allow its technicians to concentrate on the characteristics that guarantee benefits to the productive systems and immediate, concrete and lasting results.
Additionally, the customer must always be placed in a position that allows him to implement, develop, modify and maintain what Autoware has supplied over the years, with the greatest possible freedom. For this reason, Autoware always delivers all of the source programmes developed.

Continuous improvement

The term “Systems Integration” has different meanings in different contexts. For Autoware, it means “working with our customers as collaborating partners, to provide effective solutions for the management of production. Results are measured through the increase in productivity, quality, the competitiveness of our customers and through their success on the market”. With over 15 years of experience in the development, installation and support of hundreds of projects, Autoware is well aware of the dynamics of technologies in continuous evolution. “We can assist customers in adapting to a continuously changing environment. We have technicians who are prepared and motivated and who love their work; and this is always appreciated. We have experience in a wide range of applications in the most disparate industrial sectors. We can almost always say “We were there and we have already done it” and in the event we can’t, we have definitely done something that “is equal but different”. In our sector, success and survival depend on keeping a solid reputation in order to attract new customers and grow. We are proud of the many long lasting relationships of collaboration we have instilled over the years, which testifies to our competence, the performance we offer and the trust we have earned”.

Assistance

Many integrators supply operational solutions, but often abandon customers to themselves when the project has been completed. Autoware believes that this should not happen. It has been on the market for over 15 years and it’s absolutely convinced of the importance of always guaranteeing effective technical support. Assistance does not mean only solving malfunctions, but supporting users in using the applications and plants, to enable them to concentrate on the objectives of production. “That’s why we build a partnership with our customers and remain at their side for the entire life cycle of their systems”.