Soluzioni BUSINESS CARE Autoware

Autoware Business Care values

What is BUSINESS CARE?

Business Care – BC is a dedicated support program, that takes care of you and your business! How does it work? Through a complete portfolio of services designed specifically to support the entire manufacturing system lifecycle and therefore protect and improve all the business.
A complete program, initially developed to help the company to maximize performance, efficiency and reliability, to prevent future problems and therefore to protect the entire business! The main point of the Business Care program is the focus on the customer, to ensure a timely response both in case of a techinal emergency and in case of a consulting required to manage the plant and fully understand its dynamics. This allows managers to always make the better decisions.

Why choose Autoware BUSINESS CARE?

Business Care was created with the aim to provide customer support to all the daily problems that emerge in a manufacturing plant, thus reducing the overall ownership costs. In fact, no control system is maintenance free nor invulnerable small and/or big problems along its normal operating cycle. And exactly the small technical problems are those that dramatically impact on the production continuity, on the product quality and consequently on the entire business efficiency.
Autoware, aware of these problems and having many years of experience in the field, can be an ideal partner, offering three different levels of support, created to satisfy the specific needs of each customer and to ensure the best continuity and consistency of the production process, resulting in real cost savings, and the minimization of all the unexpected costs related to the interruption of production or its lack of efficiency.
Business Care is a guarantee for your business and the key to manage it peacefully. It addresses not only the applications developed directly by Autoware, but also those installed by other operators, which can be managed after a pre-analysis activity.

Business Care guarantees access to an assistance channel and an exclusive and privileged support, that allows to safeguard the production continuity and to significantly improve the results in terms of business.

downtime reduction

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maintenance time and costs reduction

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product quality improvement and waste reduction

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production planning improvement

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Increased flexibility

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human resources management improvement

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workers skills improvement

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REMOTE TECHNICAL SUPPORT

Using the most modern technologies and infrastructure dedicated to deliver the most services remotely, minimizing the waiting time and related costs.

ON-SITE TECHNICAL SUPPORT

If remotely action cannot be decisive, the Business Care service provides a priority intervention also on-site to diagnose and solve any hardware, software or communication problem as quickly.

Our Success comes form Experience

For more than 20 years we create and implement solutions based on our customer’s demands.

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